ESP is a gift – a money-saving gift from CarSense. The benefits start when you shop, and get even better when you buy. Sign up now or see more below.
Want an easy way to sift through the CarSense inventory to find the car that perfectly fits your needs? Or, if it's not in our inventory, to be notified the second it comes in?
ESP is like having a personal car shopper with a bit of a sixth sense:
Save the vehicles that interest you most and easily return to them later.
Save Your Searches
Save the search criteria of your ideal car, save multiple searches, and see real-time results of your best match.
New Match Notification
Be the first to browse new arrivals matching your favorite searches.
Highlight the things you like about a vehicle or jot down questions for a CarSense representative.
Tell ESP your preferred CarSense location, manage alerts, and schedule test drives effortlessly.
Want automatic email reminders when routine service or state inspections come due? The CarSense E-Service Predictor can read your car's mind. It also helps you track your service history, and can even earn you money.
ESP is FREE when you buy a CarSense car. Among the things it can do:
Extend the Life of Your Car
Doing key maintenance in a timely manner keeps your warranty valid and helps your car last longer.
Save You Money
When ESP reminds you that service is due, you may also receive money-saving offers and car maintenance tips that could save you hundreds of dollars over the life of the car.
Earn You Money
Every time you update ESP or bring your car to CarSense for service, you earn points that add up to real savings on CarSense purchases or service. We actually pay you to keep your car in good condition!
Keep Track of Service History
Who remembers when spark plugs were last changed or when state inspection is due? With ESP, you can.
Money-Saving Tips & Recommendations
Does using premium gas really pay? Should you purchase a service contract? Do you really have to worry about bird droppings eating through your car's finish? ESP will tell you.
Want to know more about CarSense ESP for Owners? Get the full scoop on how it works and all the benefits.
ESP stands for E-Service Predictor. Using mileage information that you input periodically, ESP guesses your odometer reading and – by cross-referencing that reading with intimate knowledge of the needs of the particular vehicle you own – alerts you to important service mileposts, recent recalls and other information that can save you money in a timely manner.
Using mileage information that you input periodically, ESP guesstimates your odometer reading and – by cross-referencing that reading with intimate knowledge of the needs of the particular vehicle you own – alerts you to important service mileposts, recent recalls, and other information that can save you money.
Once you activate ESP, friendly reminders and useful information will come your way via emails from the CarScents – Cam and Chassy – based on our best guess about your car's immediate needs. If that guess is off, click the link and tell us – the system gets more accurate the more input it gets.
When you update mileage information on a regular basis, we'll pay you in points. And when you bring your car to CarSense for service, you'll get additional points. Every 100 points are worth $3 towards future sales or service purchases at CarSense. It can really add up.
The nerve center of ESP is your Dashboard page. There, you'll find a list of recent emails, a tabulation of your current ESP Reward Points, and a service history, which is very convenient at resale time. (When service is done at CarSense, we'll even update the history automatically, which is doubly convenient!)
While there are lots of good reasons to use ESP, there's no pressure to use it. ESP is a gift, and it belongs to you. There will never be a charge for using ESP. You can opt out of emails at any time, and still retain the Dashboard. Like any gift, you can keep it in the closet from the start if you want.
The only difference is, you can't regift it. It's just for you.
One month after purchasing a vehicle, you'll get an email inviting you to activate your ESP.
Activation is simple, and should take about a minute. Once you activate, you'll receive rewards points to welcome you to the family.
Do all CarSense buyers receive ESP?
Yes. It's free with the purchase of every CarSense car.
Can I get ESP without buying a CarSense car?
Yes. As a CarSense shopper, you can sign up for ESP that will alert you when models you're particularly interested in arrive on our lot. But features like email reminders and recall alerts, ownership tips and a dashboard that helps you keep a record of your car's maintenance are all features that only CarSense owners enjoy.
Is there any ongoing cost? Do I have to do participate?
Absolutely not, on either count. Remember, ESP is a gift, and it belongs to you. Like any gift, you can keep it in the closet if you want. The only difference is, you can't pull it out and regift it to some relative at Christmas time. It's just for you.
How do I get started with ESP?
At the time of purchase, you'll receive a welcome package that explains how ESP works. One month after purchase, we send you an email inviting you to activate your account.
Who are Cam and Chassy?
The CarScents – Cam and Chassy – are a couple of air freshners, who hang around CarSense cars more than most. As a result, they're the perfect pair to alert you to what your car needs, offer car tips, and email you on all matters having to do with your car.
What are Reward Points? How do I earn them?
When you bring your car to CarSense for service, you receive CarSense Reward Points at the rate of one point per dollar spent. ESP owners also receive bonus points when they sign up, update mileage, and as gifts for special occasions. Points can be redeemed for any CarSense purchase at the rate of $3 for every 100 points earned.
How many Reward Points can I get? Do they ever expire?
You can accumulate up to 5,000 points at any one time, and they're good a full 5 years from the day they're awarded.
Are Reward Points the only value I get?
Hardly. Our emails remind you of important service mileposts, which can help you avoid costly repairs. Our tips can save you money in the daily operation of your vehicle. Our online Dashboard allows you to track your car's service history, which can be important at resale time. And most times Cam and Chassy contact you, they'll come with a coupon or a free something. (They've been told it's impolite to go visiting without bringing a little gift with them.)
Is there anything I have to do for ESP to work?
You'll be asked to update mileage periodically. Entering mileage regularly recalibrates the mileage predictor, helping to make the software even more accurate.
Can I try it out, and then stop?
Yes. If Cam and Chassy bug you, you can tell them to stop. Your ESP page and access to useful information on the ESP portion of the CarSense website will still be there for you, if you want it.
Can someone walk me through this?
Sure. If you have additional questions, we'll be happy to help. Just shoot us an email at firstname.lastname@example.org or contact us here.