CARFAX awards the honors on the basis of verified interviews with actual customers – more than a million of them nationwide. “These are verified ratings from real consumers,” says CARFAX VP Scott Fredericks. “This exclusive group is setting the standard for service.”
For CarShop President Kirk Schrader, the award is an indication that CarShop has been doing things right. “Being customer-focused and transparent has always served us well,” he says. “We’re humbled to receive the endorsement of our customers and to be recognized as a top dealer by CARFAX. To all our associates who have helped us earn this distinction, thank you.”